:root{--bg-main: #f4f7ed;--bg-surface: #fffef8;--bg-muted: #edf2e3;--surface-plain: #ffffff;--surface-soft: #fbfef8;--surface-muted: #f4f7ed;--popover-bg: #ffffff;--table-head-bg: #fffef8;--sidebar-bg: linear-gradient(180deg, #f6fbe8, #ebf2da);--topbar-bg: rgba(255, 255, 248, .84);--hover-soft: #edf7f4;--hover-border: rgba(14, 147, 132, .34);--chip-bg: rgba(14, 147, 132, .12);--chip-border: rgba(14, 147, 132, .34);--message-ok-bg: #e8f4ef;--message-ok-border: #cce6dc;--message-ok-text: #1e5d44;--message-error-bg: #fbe4e0;--message-error-border: #f2c2b9;--message-error-text: #8f2f25;--chart-axis: rgba(31, 44, 31, .45);--chart-grid: rgba(31, 44, 31, .12);--chart-text: #5a685a;--text-main: #1f2c1f;--text-secondary: #3a4c3a;--text-soft: #4d5d4d;--text-muted: #7a8c7a;--accent-main: #0e9384;--accent-strong: #11676f;--accent-warm: #f0aa33;--danger: #c04c3d;--warn: #d2841b;--success: #22855a;--border: #d5dfcf;--shadow: 0 10px 30px rgba(24, 60, 42, .08);--radius: 16px;--sticky-offset: 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